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Introduction to data analysis

Catégories : Education
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À propos du cours

Discover how to make data-driven decisions using Excel, Google Sheets, and basic statistics. This course teaches you to clean, organize, and analyze real-world data—perfect for beginners in business or tech fields.

Qu’allez-vous apprendre ?

  • Understand the structure and value of user journeys
  • Identify pain points through journey mapping
  • Design current- and future-state journey maps
  • Apply journey insights to real design projects
  • Validate ideas through testing aligned with user flows

Contenu du cours

Understanding user journeys
This module introduces user journeys and why they matter in UX. You'll explore how mapping experiences from the user’s point of view helps uncover pain points and drive design decisions.

Improving the journey experience
Learn how to analyze journey maps, identify problems, and redesign steps to improve user satisfaction and product outcomes.

Journey-driven design in action
Put your knowledge into practice by integrating user journeys into the design workflow—from ideation to testing.